According to reports, AliExpress in Spain has announced that free returns will be available from May 29. That’s good news for consumers, who can take advantage of 15 days of free returns for no reason. Once the consumer chooses to return the goods, the platform service provider will return the goods to the warehouse free of charge, and the consumer will also receive the refund smoothly. This greatly improves consumers’ shopping experience and stimulates consumption to a certain extent.
In order to expand the coverage of the “free return and exchange” service, AliExpress also provides exclusive benefits for sellers participating in the “free return” service, such as traffic push, small amount of quick refund and other services. Also, when the service goes live, those items that can be “returned for free” will be marked extra, making them more attractive to consumers and increasing conversion rates. In addition to the benefits of participating in the service, sellers may also suffer from malicious returns due to lax return policies.
Post time: Jun-02-2023